General Information

This Privacy Policy describes how lucidaos.club ("lucidaos") collects, uses, discloses, and safeguards personal data when you access our AI strategy development platform. We aim to provide transparency around data handling practices and ensure that your information is managed responsibly and in compliance with applicable laws.

2026-03-25 Lucidaos Khao Pu Sub District, Amphoe Si Banphot District, Phatthalung Province 93190, Thailand [email protected]

Definitions

The following definitions clarify the terms used in this Privacy Policy:

Personal Data means any information relating to an identified or identifiable individual, such as name, email address, or usage details.
Processing means any operation performed on Personal Data, whether automated or manual, including collection, storage, adaptation, retrieval, use, disclosure, or deletion.
User means any individual who visits or uses the Service provided by lucidaos.
Service refers to the AI strategy development platform offered at lucidaos.club.
Cookies are small text files placed on your device when you visit websites, used to store information about your preferences and activity.

Data Collection

We collect various types of data to operate and improve our Service, enhance security, and deliver personalized experiences.

Data You Provide

When you register, contact support, or use certain features, you may provide:

  • Contact information such as email address and phone number
  • Account credentials created during sign-up
  • Profile details including name, company, and preferences
  • Usage data you voluntarily submit through forms or chat
  • Feedback or support inquiries
  • Marketing preferences and consent choices

Automatically Collected Data

When you use the Service, we automatically collect:

  • Device type, operating system, and browser
  • IP address and session timestamps
  • Interaction logs and feature usage metrics
  • Crash reports and performance data
  • Referral source and navigation paths
  • Analytics data via cookies and similar technologies

Third-Party Data

We may receive data from third-party services including:

  • Analytics partners such as Google Analytics
  • Advertising networks and social media platforms
  • Publicly available databases and aggregators

Purposes of Processing

We use collected data to:

  • Provide, maintain, and improve our Service
  • Personalize content and user experience
  • Communicate updates, alerts, and support information
  • Monitor usage trends and performance
  • Enhance security and detect unauthorized activity
  • Ensure compliance with legal requirements
  • Facilitate customer support and troubleshooting
  • Develop new features and product offerings

Legal Basis for Processing

Our processing of Personal Data is based on:

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve functionality and analytics.

Types of cookies include session cookies, persistent cookies, and third-party cookies.

Categories: essential, performance, functionality, and advertising cookies.

You can manage or disable cookies through your browser settings at any time.

Cookie Policy

Data Sharing

We may share your data with:

  • Service providers and subcontractors under contract
  • Affiliates and subsidiaries within our corporate group
  • Legal and regulatory authorities when required
  • Analytics and advertising partners
  • Business partners for joint offerings
  • Acquirers in the event of a merger or sale

International Data Transfers

Your data may be transferred to and stored in countries outside of your jurisdiction where lucidaos operates.

We implement standard contractual clauses and other appropriate safeguards to protect data during international transfers.

Data Retention

We retain personal data for as long as needed to fulfill the purposes outlined in this policy.

Account information is kept while the account is active and for one year after closure.

Messages and support inquiries are retained for up to two years.

Logs and analytics data are retained for up to eighteen months.

Data scheduled for deletion is permanently erased after the applicable retention period expires.

Security Measures

We implement various technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Access controls, authentication, and authorization protocols
  • Regular security assessments and vulnerability testing

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of personal data
  • Restriction of processing
  • Data portability
  • Object to processing based on legitimate interests
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with a supervisory authority

How to Exercise Your Rights

To submit a request regarding your rights, contact us at +66994656671 or by mail to Khao Pu Sub District, Amphoe Si Banphot District, Phatthalung Province 93190, Thailand.

[email protected]

We aim to respond to valid requests within 30 days of receipt, in accordance with applicable law.

GDPR Compliance

If you are located in the European Economic Area (EEA), the following applies:

  • We process personal data under the GDPR in compliance with Articles 6 and 9, based on your consent, contractual necessity, or legitimate interests.
  • Purpose limitation: personal data collected by lucidaos is used exclusively to assess client needs, develop AI strategy frameworks, and deliver related information and updates.
  • Data minimization: we retain only the minimum personal information necessary for strategy development processes and related communications.
  • Retention policy: personal data is stored for no longer than five years from the date of last interaction unless a longer period is required by law or business necessity.
  • Lawful basis: data processing activities are performed under legitimate interest for business operations, performance of contract, or compliance with applicable regulations in Thailand.
  • International transfers: if personal data is transferred outside Thailand, appropriate safeguards such as standard contractual clauses are applied to protect data in transit.

For any concerns regarding data protection practices, you may contact the Office of the Personal Data Protection Committee (PDPC) in Thailand or refer to their official website for guidance.

Marketing Communications

With your consent, lucidaos may send newsletters, service updates, event invitations, and relevant materials. You can select the types of communications you wish to receive when providing your contact details.

You may opt out of marketing messages at any time by clicking the unsubscribe link in any email or by contacting us directly at [email protected].

Children’s Privacy

lucidaos services and content are intended for users aged 18 and older. We do not knowingly collect personal data from minors under 18 years of age. If you believe we have collected information about a minor, please contact us.

Third-Party Links

Our website may contain links to external sites operated by other organizations. lucidaos does not control and is not responsible for their privacy practices or content. Please review their policies before providing any personal information.

Policy Updates

We may modify this privacy policy to reflect changes in data practices or legal requirements. The effective date at the top of this document will indicate when updates were made. We encourage you to review this page periodically.